DVA & GP Chronic Condition Management Plan (GPCCMP) Physiotherapy

EPC & DVA

Supporting Veterans and People with Chronic Health Conditions

At Sunbury & Gisborne Physiotherapy, we proudly support patients referred under the Department of Veterans’ Affairs (DVA) and the new GP Chronic Condition Management Plan (GPCCMP) program (previously known as EPC/CDM). Our physiotherapists provide tailored, evidence-based care to improve strength, mobility, and overall quality of life.

Why Choose Sunbury & Gisborne Physiotherapy?

  • Experienced Team – trusted by the community for over 40 years.
  • Individualised Programs – treatment tailored to your needs and goals.
  • Compassionate Care – we take the time to listen, support, and guide you.

DVA Physiotherapy Referrals

If you are a DVA patient with a current GP referral (valid for 12 months), you may access physiotherapy services with us. Our team can assist with:
  • Musculoskeletal and neurological conditions
  • Pain management
  • Balance and strength training
  • Improving mobility and independence
To ensure service sustainability, DVA appointments are available with selected physiotherapists during off-peak hours (Monday to Friday, 10:00 AM – 3:00 PM).

GPCCMP (Medicare) Physiotherapy Referrals

If you have a long-term or complex health condition, your GP may refer you under a GP Chronic Condition Management Plan. This entitles you to up to five Medicare-subsidised physiotherapy sessions per calendar year.Our physiotherapists provide:
  • Comprehensive assessment and tailored treatment
  • Support to manage chronic conditions
  • Strategies to improve function, mobility, and quality of life
  • Guidance for long-term health and self-management
:point_right: Please note: all GPCCMP physiotherapy appointments attract a gap fee. Private health insurance cannot be used in conjunction with Medicare for these sessions.

Take the Next Step in Your Care

If you’re eligible for DVA or GPCCMP physiotherapy, our team is here to support your recovery and help you stay active, strong, and independent.
:telephone_receiver: Call us on (03) 9744 5066 or

DVA & Chronic Condition Management Plan
Physiotherapy FAQs

Yes. We see eligible patients under both Department of Veterans’ Affairs (DVA) referrals and GP Chronic Condition Management Plans (GPCCMP). DVA patients need a valid referral, and GPCCMP patients need a current plan and referral from their GP.

Yes — it is the new name and updated Medicare framework for what many people previously knew as EPC or CDM physiotherapy referrals. The GP Chronic Condition Management Plan replaced the old GP Management Plan and Team Care Arrangement system from 1 July 2025. Patients who already had the older arrangements in place before that date can continue to access eligible allied health services under transition rules until 30 June 2027.

A GP may refer you for up to 5 Medicare-subsidised allied health services per calendar year under a GPCCMP. These sessions attract a Medicare rebate, but they do not usually cover the full appointment fee, so a gap payment commonly applies.

Under DVA’s treatment cycle arrangements, a referral is valid for up to 12 sessions or 1 year, whichever comes first. After that, ongoing treatment can continue if the patient’s GP decides further treatment cycles are clinically necessary.

Physiotherapy can help manage a wide range of conditions affecting mobility, pain and function. This may include musculoskeletal conditions, balance issues, strength and mobility problems, chronic pain, neurological presentations and rehabilitation to support independence and quality of life. Under a GPCCMP, allied health services are intended for people with a chronic or terminal medical condition where coordinated care is appropriate.

No. Private health insurance cannot be used for the same service at the same time as a Medicare rebate. If you attend under a GPCCMP, the session is processed through Medicare and any remaining amount is paid as an out-of-pocket gap. Medicare and private health cannot be claimed together for that same appointment.

Still have questions? Don’t hesitate to call and chat with our Sunbury Physiotherapy team –  we’re here to help.